I have a question. I am driving my sister’s car and I have been making a payment through my daughter’s bank for the last 3 months. Today, they sent the check back because they said that” NO LOAN ACCOUNT NUMBER ON FILE CORRESPONDING TO CUSTOMER NAME.” Is that something that they can do? If you don’t know the answer, do you know anyone that I can talk to about this matter.
-Terry
Dear Terry,
This sounds like more of a bureaucratic oversight than a deliberate attempt to refuse payment. Did you attempt to call them to resolve the issue.
Generally speaking, almost any banking institution will allow another to pay a debt – even if your name is not listed on the account.
-Ben